Want to know us better before you reach out?
Your answer is here

We help homes and businesses across Bermuda feel secure and stay connected - security cameras you can check from your phone anywhere in the world, and fast, reliable WiFi in every corner of your property. We design the system around your space, install it cleanly, and stay on hand long after the job is done. Everything you buy is yours outright, with no monthly fees or subscriptions. We also handle smart extras like video doorbells, smart switches and sensors.

No. We are not an ISP and we do not sell internet service. We integrate a bespoke network for optimised security, speeds and signal using your existing internet service and our premium internet equipment.

If your WiFi drops in certain rooms, your security cameras keep going offline, your install is a tangled mess of wires you wish you could hide, or you're starting fresh and want it done properly the first time, that is what we do every day. We come to your property, walk through what you actually need, and put a clear written proposal in front of you within 48 hours of the visit.

All of Bermuda. From Sandys to St. David's, residential and commercial, single-family homes to multi-building properties. We are Bermuda-owned and Bermuda-based, so when something needs attention we are across the island, not across an ocean.

Yes. Connect is a UBWA-certified installer (Ubiquiti Broadband Wireless Admin). That means we have completed the formal Ubiquiti training on the exact equipment we install. Every customer review on our Google profile is 5 stars - search 'Connect Bermuda' to read them.

(1) Simply reach out, we'd love to talk with you. (2) We'll have a quick qualifying call to confirm that Connect is right for you. (3) We come to do a free on-site consultation at your property. (4) We send you a written proposal within 48 hours. (5) Once your proposal is signed and returned, we'll send payment details for your equipment deposit. (6) We order the equipment, and set a date for your installation. (7) We'll arrive on site with equipment and complete your installation. (8) Once your installation is complete we walk you through the app, set up your accounts, and demonstrate the system. Balance is due on completion.

Most residential installs are 1 to 2 days on site for a typical security camera or WiFi job. Larger commercial or multi-building installs can run 3 to 5 days. From the day you accept the proposal to the day we walk out with everything working, typical timeline is 3 to 5 weeks.

Preferred but not required. We typically need you for the first 30 minutes (to confirm cable runs and camera placement) and the last 30 minutes (the walkthrough). Everything in between we handle on our own, you can go to work.

No. We are meticulous about cable management - Cat 6 runs are kept as clean and discreet as possible, hidden or in tidy raceway wherever the property allows.

Yes. The on-site survey is free, with no obligation. We use it to understand your property, identify the right camera angles or WiFi access point placement, and put together an accurate proposal. No deposit required to receive a proposal.

It depends on the scope. Check out our instant estimate calculator to get an idea of your investment amount. You can also fill out our form to qualify for a free consultation to get an even more accurate estimate.

Nope! You own the equipment outright, the footage lives on your own NVR on your property, and the network management runs without any recurring cloud fees. The only ongoing cost is your internet bill from your ISP - which you would be paying anyway.

An equipment deposit is due on acceptance of the proposal. This will pay for equipment and lock in your price and installation date. The remaining balance is due on completion, once we have walked you through the finished system and you have signed off. We accept BMD and USD wire transfer.

Your deposit is fully refundable up until we place your equipment order. Once the order is placed (typically 1 to 3 days after deposit clears), the deposit becomes non-refundable because we have committed to the equipment on your behalf.

One ecosystem, one app, one dashboard. No monthly subscription fees. 5+ year hardware lifespan (versus 2 to 3 years for consumer gear). Automatic firmware updates straight from Ubiquiti. Your footage stays on YOUR NVR, not on a vendor's cloud that you can be locked out of. And we are UBWA-certified so we know the gear deeply.

Hardwired cameras do not drop offline, do not compete for bandwidth, do not need battery changes, and do not go down when your WiFi resets. They also transfer 4K footage to the NVR far faster than wireless. Our rule of thumb, anything fixed should be cabled, WiFi is for your phones and laptops.

All Ubiquiti equipment includes a manufacturer warranty (1 year standard, up to 5 years with UI Care extended warranty). Connect manages the warranty claim process on your behalf for a small service fee. Outside of warranty issues, you can text, email or call us anytime, we troubleshoot remotely first and come on-site if needed.

Yes. The UniFi system is fully modular. You can add cameras, add access points, or expand NVR storage anytime. Add-on installs are billed at our standard labour rate plus equipment cost. We keep your install notes on file so anyone on our team can pick up where the last visit left off.

Yes. All outdoor UniFi cameras are weatherproof out of the box and rated for salt air and UV - no add-on housings needed. Ubiquiti's outdoor-rated G6 and G5 cameras are built for harsh marine environments. We have installs running on the south shore that have been outside through multiple hurricane seasons.

Just ask. We can swap any line item, different camera model, additional access point, smaller switch, bigger NVR for years of storage, doorbell camera, smart-home gear, you name it. The proposals we send are starting points, not take-it-or-leave-it. If you can describe what you want, we can estimate it.